Vermont Customer Service 24/7 844.476.8787 (toll-free) or 802.476.8787 (local)

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Tom and Crystal Isabelle

Owned & Operated by Tom and Crystal Isabelle

Family owned and operated since 1970, we specialize in helping families improve their quality of life. We seek God first in all that we do. We know that God is the creator of all things. He is the source of our strength and our provisions to give us the quality of life that we have. We consistently keep excellent communications with our customers, vendors, and co-workers as we serve them respectfully, with honesty and love (1 Peter 4:11 NIV).

Our Vermont-based Customer Service Is Always Readily Available!

  • FAQS is the information everyone seems to want to know is all right here.
  • EMAIL us and we will respond personally and directly usually within the same business day. Why wouldn't we be quick, you are our customer! :-)
    Business days are Monday - Friday, 8AM-2PM eastern time; except these holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.
  • CHAT is a great option if you need a quick answer and aren't able to call us from where ever you are. (Just please don't do this while driving!)
  • CALL us 24/7 at 844.476.8787 (toll-free) or 802.476.8787 (local) and you'll always get someone on our friendly Vermont customer service team without any annoying phone prompts and voicemails (aren't you glad).
  • BRIGHT IDEAS MONTHLY NEWSLETTER features design tips, special sales, new product intros and more. You'll get it just once a month (we won't spam you ads all month long, we respect you likely get bombarded from other stores like that already). For your peace of mind, please know that we will never give your email address to anyone for marketing purposes (read our Privacy Policy for more details).
  • FOLLOW US on facebook, Pinterest, and Twitter. Our social media pages are a great way to keep up to speed on the latest and greatest. We also have free give-a-ways at times and special discount offers you won't see anywhere else.

Our History: In 1991, still in high school, Tom Isabelle started working part-time for his dad, Hector. He bought the company in 2002 and it became obvious to him that many of our customers were preferring the vast selection of styles and prices of lighting products from internet stores, over a walk-in store. Isabelle's Lighting expanded our presence on-line to fulfill this growing trend. Our goal is to give each customer a better shopping experience than we could have ever given them in a walk-in store environment. Tom married Crystal in 1999. They have seven children: Maverick, Magenta, Destiny, Grace, Hannah, Josiah, and Christina.

Hector and Marilyn Isabelle

Our Founders,
Hector and Marilyn Isabelle

Isabelle's Lighting Inc. began as Isabelle Electrical Supply Company Inc. in the tough economic times of 1970, in the midst of the Vietnam War. Hector Isabelle started the company with his wife Marilyn from the 1,300 square foot basement turned electrical showroom of their newly built home in Barre, Vermont. Two short years after its start, the business quickly outgrew its place there and was relocated to a 10,000 square foot warehouse in South Barre, Vermont.

On September 30, 2002, Hector & Marilyn officially retired all operations to their son Tom (thank you, Dad and Mom!). Today, they enjoy their retirement investing their time with each other, and being Grampy and Grammy to their fourteen grandchildren and two great-grandchildren.

Customer Feedback

  • is the best. Awesome customer service and product selection. Tom goes above the rest to provide the help you need to select the best lights or items for your home.
    Sharon M (St Louis, MO), May 21, 2017
    Better Business Bureau review
  • Very pleased with seller. Received early and in good condition. Seller kept in touch via email with updates on delivery.
    June Wert (Henderson, NC), May 14, 2017
    Amazon review
  • I had ordered a chandelier and 3 pendants from another vendor. I received the pendants but was told the chandelier was discontinued. I contacted lsabelleslighting. I was very impressed with how I was treated and was assured by the owner that he could help me find something that would work with the 3 pendants I already had so I wouldn't have to send them back. After spending time with me he did just that. I now have a coordinating chandelier and I couldn't be happier. Thanks to Isabelleslighting.
    Cindy Benjamin (Eagan, MN), May 09, 2017
    Better Business Bureau review
  • The lighting fixture I ordered arrived within a couple of days, but had a minor defect. I notified the seller, and Tom promptly and courteously contacted me. He immediately sent a replacement for the defective piece, which arrived even before the estimated arrival date of the first one. Per his request, I donated the piece with the minor defect to Habitat Restore. Great customer service.
    Nancy Foster (HOLLAND, MI), May 06, 2017
    Amazon review
  • The best measure of a business partner/vendor is not when all things are going right. A true measure of a business partner/vendor is how they handle adversity particularly when they do not have control over an issue. For example, Isabelle's Lighting gave me an excellent deal on my order. For the sake of time, my order came directly from a manufacturer's warehouse. The manufacturer made a mistake and shorted me on a much needed component. Isabelle's Lighting personnel jumped to my aid! I had the component well before expected. Thank you, Isabelle's Lighting! Your customer service and follow-up is outstanding!
    Kevin Simmons (Plano, TX), May 01, 2017
    Better Business Bureau review
  • The service was very fast and efficient. I am very happy with the kind, polite interaction with the business owner. Everything about my purchase was positive!!!!
    Susan S (Barre, VT), April 25, 2017
    Better Business Bureau review
  • wonderful people to work with. thorough, understanding, prompt follow-up.
    Joan Chappell (Radnor, PA), April 23, 2017
    Better Business Bureau review
  • My first order was from "Made in Vermont" 3 sample bottles of maple syrup. Personal call to make sure I understood I was getting dram bottles, very friendly and nice. Then ordered qt. bottles of syrup because it was so good, my husband loved it. I have already told people about the syrup and how much better it tasted than the Walmart brand we were using and they were so nice. Shipped fast and made in America!!!!! (Bonvera Shopper)
    Jan Wilkerson (Cambridge, ID), April 14, 2017
    Better Business Bureau review
  • "Wonderful experience with this seller. I purchased a mirror that had a slight flaw in it. I contacted the seller and he immediately helped me with the return and I had a replacement mirror in just a few days. Extremely pleasant seller and I would highly recommend this seller to anyone. One of the best experiences I've had with an online purchase."
    Sarah H (MOUNT AIRY, NC), March 31, 2017
    Amazon review
  • "Tel que commandé. Livraison rapide et le produit est superbe." ("As ordered. Fast delivery and the product is superb." - Google Translate)
    brigitte k (Rosemere, Quebec, CANADA), March 29, 2017
    Other review
  • "I need to give Tom tremendous credit for the amount of time he spent helping me resolve a problem with another (very large) [lighting dealer]. I don't believe I could have gotten a resolution in a month, but offered to help and spent half an hour getting it resolved. When I ordered the product from, Tom promised it in 7 days. It arrived in 5, in perfect condition. now sits at the top of my bookmarks. Thanks again, Tom."
    David Taylor (Woodbury, CT), March 27, 2017
    Better Business Bureau review
  • I wish I could give 10 stars!!!!!!! Absolutely breathtaking. Wrapped and packaged perfect, quick to arrive, and the actual pictures are beyond anything I hoped for, at the low price. I will order again!!!! Still have half a house to decorate!!!!!!!!!!
    Melissa B (Jordan, MN), March 22, 2017
    Amazon review
  • " is the best!! The lamp shade initially arrived with a defect so I called and spoke with Tom about the problem. He sent a replacement lamp shade and covered all shipping charges. Tom then called to check on the condition of the new lamp shade once it had arrived, which BTW was perfect. I will definitely call again if I need another lamp or lamp shade!!"
    Craig M (Salt Lake City, UT), March 06, 2017
    Amazon review
  • "This is a beautiful and elegant looking light that we placed over the soaking tub. Just the right touch."
    Mike C (Dallas, TX), February 21, 2017
    Amazon review
  • "Great seller! Item came way sooner than expected and is absolutely beautiful. Very well packed. I didn't need to contact the seller but they were very communicative with me as to shipping, thanking for order, etc. Pretty rare to find a seller like this. Thank you!"
    Judy Frey (Glendale, CA), February 19, 2017
    Amazon review
  • "Not only was my product competitively priced, but I received my order ahead of schedule. And when I had a question, their reply was quick and helpful."
    Daniel L (DALE, IN), February 06, 2017
    Amazon review
  • "Beautiful light! Blue color is brighter/prettier than pictured. very pleased with this purchase. well worth the money."
    R Borrelli (MIDDLEBORO, MA), January 15, 2017
    Amazon review
  • "Tom, at, was very helpful since the glass was not how I pictured it from the photo. He found me a replacement which had been one of my choices and I was very pleased with it when it arrived. Tom did a wonderful job explaining to me about the glass shade and helping me find a replacement. I am very pleased with the service from"
    C LeBlanc (Lafayette, LA), December 08, 2016
    Amazon review
  • "Thank you so much for getting my order out early. I received it today. It is one of the most beautiful lamps I have seen, thank you for having it. The lamp came very well packaged for shipping and is in perfect condition because of the great packing job. I plan to enjoy it for many years. It has been great doing business with you and would not hesitate to buy from you again. Thank you."
    MA Carpenter (Belmont, WV), November 25, 2016
    Other review
  • " is a reputable business. They called me within a couple of hours of my order to tell me the product was on backorder. They stayed in contact with me every few weeks until the order was filled, and gave me a 5% discount for waiting. I would recommend to anyone. You can be assured they will work to make sure you are satisfied."
    K Jones (Chandler, AZ), November 08, 2016
    Amazon review