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About IsabellesLighting.com

About Reward Dollars

Rewards Dollars are earned for every $100 spent on the products you buy from IsabellesLighting.com (rewards dollars are not earned on shipping, handling, tax fees, or any amounts discounted by coupon codes or redeemed rewards dollars). Earn 5 rewards dollars for each $100 you spend on a single purchase. Rewards dollars are redeemable as a dollar value discount on future purchases from IsabellesLighting.com only and have no cash redemption value. They may be redeemed in any full dollar increment. Once used, rewards dollars will not be credited back if a return is made, only the paid value of the return will be credited back. This program may change or be discontinued at any time without notice.

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Tom and Crystal Isabelle

Owned & Operated by Tom and Crystal Isabelle

Family owned and operated since 1970, we specialize in helping families improve their quality of life. We seek God first in all that we do. We know that God is the creator of all things. He is the source of our strength and our provisions to give us the quality of life that we have. We consistently keep excellent communications with our customers, vendors and co-workers as we serve them respectfully, with honesty and love (1 Peter 4:11 NIV).

Help Is Always Readily Available!

  • FAQS is the information everyone seems to want to know is all right here.
  • EMAIL us and we will respond personally and directly usually within the same business day. Why wouldn't we be quick, you are our customer! :-) 
  • CHAT is a great option if you need a quick answer and aren't able to call us from where ever you are. (Just please don't do this while driving!)
  • CALL us 24/7 any day at 877-455-7128 and you'll an always get someone on our friendly Vermont customer service team in 4 rings or less. Time us if you'd like. :-)
  • BRIGHT IDEAS MONTHLY NEWSLETTER features design tips, special sales, new product intros and more. You'll get it just once a month (we won't spam you ads all month long, we respect you likely get bombarded from other stores like that already). For your peace of mind, please know that we will never give your email address to anyone for marketing purposes (read our Privacy Policy for more details).
  • FOLLOW US on facebook, Pinterest, and Twitter. Our social media pages are a great way to keep up to speed on the latest and greatest. We also have free give-a-ways at time and special discount offers you won't see anywhere else.

Our History: In 1991, still in high school, Tom Isabelle started working part-time for his dad, Hector. He bought the company in 2002 and it became obvious to him that many of our customers were preferring the vast selection of styles and prices of lighting products from internet stores, over a walk-in store. Isabelle's Lighting expanded our presence on-line to fulfill this growing trend. Our goal is to give each customer a better shopping experience than we could have ever given them in a walk-in store environment. Tom married Crystal in 1999. They have seven children: Maverick, Magenta, Destiny, Grace, Hannah, Josiah, and Christina.


Hector and Marilyn Isabelle

Our Founders,
Hector and Marilyn Isabelle

Isabelle's Lighting Inc. began as Isabelle Electrical Supply Company Inc. in the tough economic times of 1970, in the midst of the Vietnam War. Hector Isabelle started the company with his wife Marilyn from the 1,300 square foot basement turned electrical showroom of their newly built home in Barre, Vermont. Two short years after its start, the business quickly outgrew its place there and was relocated to a 10,000 square foot warehouse in South Barre, Vermont.

On September 30, 2002, Hector & Marilyn officially retired all operations to their son Tom (thank you Dad and Mom!). Today, they enjoy their retirement investing their time with each other, and being Grampy and Grammy to their fourteen grandchildren and two great-grandchildren.


Customer Feedback

  • "This is a beautiful and elegant looking light that we placed over the soaking tub. Just the right touch."
    Mike C (Dallas, TX), February 21, 2017
    Amazon review
  • "Great seller! Item came way sooner than expected and is absolutely beautiful. Very well packed. I didn't need to contact the seller but they were very communicative with me as to shipping, thanking for order, etc. Pretty rare to find a seller like this. Thank you!"
    Judy Frey (Glendale, CA), February 19, 2017
    Amazon review
  • "Not only was my product competitively priced, but I received my order ahead of schedule. And when I had a question, their reply was quick and helpful."
    Daniel L (DALE, IN), February 06, 2017
    Amazon review
  • "Beautiful light! Blue color is brighter/prettier than pictured. very pleased with this purchase. well worth the money."
    R Borrelli (MIDDLEBORO, MA), January 15, 2017
    Amazon review
  • "Tom, at IsabellesLighting.com, was very helpful since the glass was not how I pictured it from the photo. He found me a replacement which had been one of my choices and I was very pleased with it when it arrived. Tom did a wonderful job explaining to me about the glass shade and helping me find a replacement. I am very pleased with the service from IsabellesLighting.com."
    C LeBlanc (Lafayette, LA), December 08, 2016
    Amazon review
  • "Thank you so much for getting my order out early. I received it today. It is one of the most beautiful lamps I have seen, thank you for having it. The lamp came very well packaged for shipping and is in perfect condition because of the great packing job. I plan to enjoy it for many years. It has been great doing business with you and would not hesitate to buy from you again. Thank you."
    MA Carpenter (Belmont, WV), November 25, 2016
    Other review
  • "IsabellesLighting.com is a reputable business. They called me within a couple of hours of my order to tell me the product was on backorder. They stayed in contact with me every few weeks until the order was filled, and gave me a 5% discount for waiting. I would recommend IsabellesLighting.com to anyone. You can be assured they will work to make sure you are satisfied."
    K Jones (Chandler, AZ), November 08, 2016
    Amazon review
  • "These are a nice touch to my porch. Easy to install."
    Kay S (AUSTIN, TX), November 04, 2016
    Amazon review
  • "If I could, I would leave 6 stars for service unheard of in this modern world. The owner called me to alert me to details not available in the description that helped me make the right choice. He then walked me through the cancellation and re-ordering of the right product What's above 'excellent'? 'Superlative!'"
    David L (Holladay, UT), October 31, 2016
    Amazon review
  • "I cannot say enough positive things about Tom Isabelle and the folks at Isabelle's Lighting. I originally purchased a lamp with them through Amazon, and it was an item/design going out of stock. After unsuccessfully purchasing through two other sources via Amazon, Tom worked to hunt down another of the exact same lamp I had previously purchased through their store. His time and effort were greatly appreciated. I have friends who do interior design work and who stage houses with realty companies, and I have recommended Isabelle's to all of them because of how great they were to work with. I highly recommend them for your next order."
    Kevin H (Eau Claire, WI), October 17, 2016
    Better Business Bureau review
  • "Excellent product and items arrived in perfect condition. Customer service was exceptional! Seller contacted me and he went out of his way to be prompt, courteous and completely accommodating with my order. I would definitely do business with this company again and would recommend them to friends and business associates"
    Deborah Baker (Fallbrook, CA), September 17, 2016
    Amazon review
  • "Awesome service the lights came quick."
    Harman Singh, Singh Builders and Designers (Woburn, MA), September 11, 2016
  • "Love your products, very competitive pricing, excellent quality, fast delivery and great customer satisfaction. It is not often that you can call the customer service department that you get the owner of the company. He was quick to fix the situation at no cost to us. You Rock!" - Bonvera Shopper Review
    Doug and Judy Porter (Traverse City, Michigan), September 07, 2016
  • "Very happy with large mirror purchased from IsabellesLighting.com. It was delivered promptly, well packed and as described. Hangers were mounted on back of mirror for mounting either vertical or horizontal. Follow up call and email by company to insure satisfaction. I will look first at IsabellesLighting.com when making future purchases of items they carry."
    Mark F. (Brookhaven, GA), July 29, 2016
    Amazon review
  • "Customer Service outstanding! The light that I ordered had a globe defect (no reflection on Isabellas). Tom sent a new globe and told me to keep the original one. I then found that there was a missing piece - Tom contacted the manufacturer and had them send the missing piece fed ex. He followed up several times to make sure everything was satisfactory. Would definitely buy from them again!"
    Gerald F. Lewis (HAMILTON, OH), July 13, 2016
    Amazon review
  • "We received product in perfect condition and in timely fashion. However, our bathroom remodel project had a delay. By the time we finished the remodeling and could check how the shelf would fit in the bathroom, we were outside the return time. Shelf did not fit. Folks at IL were professional, helpful and very friendly. They worked with their vendor and were able to accept the shelf back. Thanks!"
    Janet Okada-Coakley (BOYLSTON, MA), June 27, 2016
    Amazon review
  • Excellent personalized and responsive customer service! Our condominium association does business with IsabellesLighting.com from Vermont - they are most helpful and go above and beyond to meet our needs. A problem with a 3 year old fixture (defective) that the manufacturer wouldn't cover as a warranty was handled quickly at Isabelle's own cost - they truly value their customers.
    M. S., June 13, 2016
    Better Business Bureau review
  • "Didn't have to communicate with this seller but service was highly professional, product arrived in timely manner and was packaged very well."
    Carlene C Wescott (RAPID CITY, SD), June 08, 2016
    Amazon review
  • "Excellent customer service. I had a problem with the light fixture I ordered and it was addressed promptly and in a very professional and generous manner. Definitely recommend doing business with this seller."
    Todd Bricking (COLD SPRING, KY), June 02, 2016
    Amazon review
  • "Arrived quickly. Packaged great"
    Anthony Humphrey (CLEVELAND HEIGHTS, OH), May 28, 2016
    Amazon review

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