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Owned and Operated by
Tom and Crystal Isabelle
In 1991, while in high school, Tom started with the company working for his dad Hector. In 2002, Tom became sole owner and brought to life the company's first web site and completely shifted the company's focus to develop what is now, Isabelle's Lighting Inc. (IsabellesLighting.com). Tom says, "without the tremendous overhead of a conventional lighting showroom, we are now able to offer more lighting products online at much lower prices than our competitors, and deliver orders within just 3 to 7 business days nationwide. We believe that our success depends on listening to our customers, then delivering the best we have."
Tom married Crystal in 1999. They have six children: Maverick, Magenta, Destiny, Grace, Hannah, and Christina.
Founders, Hector and Marilyn Isabelle
Isabelle's Lighting Inc. began as Isabelle Electrical Supply Company Inc. in the tough economic times of 1970, shortly after the start of the Vietnam War. Hector Isabelle started the company with his wife Marilyn from the 28' x 46' basement turned electrical showroom of their newly built home in Barre, Vermont. Two short years after its start, the business quickly outgrew its place there and was relocated to a 10,000 square foot warehouse in South Barre, Vermont.
On September 30, 2002, Hector & Marilyn officially retired all operations to their son Tom. Today, they enjoy their retirement investing their time with each other, and being Grampy and Grammy to their fourteen grandchildren and one great-grandchild.
"After being disappointed by another company, Tom at Isabelle's Lighting saved the day. Not only did we get the light fixtures at a great price, they arrived quickly and were in excellent condition. The light fixtures were installed yesterday and look terrific! Thank you Isabelle's Lighting for providing customer service rarely seen these days."
Carol S. (Las Vegas, NV)
"Old-fashioned, personable good service and customer concern seems increasingly rare in these days of internet anonimomity. BUT, not so at Isabelle Lighting. While ordering two light fixtures, at the best prices I could find anywhere, I felt I was dealing with some friendly storekeeper in my old home town. Keep it up! We'll be back for more."
Tom Baldwin (Stuart, FL & Denmark, ME)
"Thank you so much for all the research on our behalf. You certainly have A++ ratings in customer service!
Joanne, ORCA Media (Montpelier, VT)
"I received my fixture today. It is in perfect condition and I can't wait for my husband to hang it this weekend. Thank you so much."
Carol Walker (St Augustine, FL)
"Thanks for the great help you gave on my order today. It's been a pleasure doing business with you. I saved around $125 just buying two light fixtures. Thanks!"
Steve W. (Pikeville, NC)
"I can not rave enough about Isabelles's Lighting. I had my heart set on a particular light fixture that had been discontinued by the manufacturer. After two weeks of contacting over 25 lighting companies, all of whom told me there was no way of receiving the pendant, I found the Isabelle Lighting website. I was delighted to hear Tom tell me that he felt certain he could locate this item and would do his best to make it happen. Within a few days, I received the call that the fixture was found. I have never had such personal customer service and will not buy lighting from anywhere other than Isabelle's. Thank you for taking the extra time, effort and care."
Bridget Karem (Louisville, KY)
"The light arrived today. Wow!! What fast service. I certainly appreciate everything you did to get this for us. It looks great in the bathroom. Just the thing that was needed. Again--thanks. You went above and beyond usual customer service."
Charlotte Spinella (Lancaster, PA)
"I received the light bulbs yesterday. I am very pleased with them. Thanks for the great communication and ease of ordering. It's been a pleasure."
Mary Elizabeth Doty (Baltimore, MD)
"Thanks, glass received (intact) and looks great. Really appreciate your responsiveness and professionalism. Will recommend you to others."
Dr Jeffrey Thomas (Berkeley, CA)
"Thanks for sending the lights so promptly. They are beautiful . . . I hope you have a wonderful day."
Susan Nye (Lexington, VA)
"I was surprised with a box today that wasn't suppose come till Tuesday and that was cool. The trims fit with no problem at all and look great. Thanks again."
Orlando Gonzalez Jr (Baldwin, NY)
"Ended up we like the bronze a lot! Glad we did not get a chance to change the order. Of all the web sites I check, yours has the best images of the products -- made it much easier to make a decision about ordering light fixtures online. Thanks for your good service."
Joe Ryan (Ward, CO)
"I received the package today - on my side porch. It is in fine condition, I put it together immediately and it works well - you have a happy customer. Thanks again."
Robert D (Maplewood, NJ)
"I really appreciated the time you took helping me to pick the right shade. The lamp and shade arrived quickly, well protected and in excellent condition. Also, this was the best price I found for that lamp. I would definitely buy from Isabelle's again!"
Kathie Terrill (Northboro, MA)
"We received our light fixture today! Thanks again for your help and for your prompt shipping."
P.M. (Radford, VA)
"I received the lamp over the weekend. I really enjoyed it ! It's not just a lighting fixture, but a true piece of art ! Again, thank you for your superb service."
Lien-Huong (San Jose, CA)
"Thanks! I appreciate the good communication."
Brian Brainerd (Denver, CO)
"Thanks for all your help. If only all people I dealt with were as helpful and conscientious as you! I'll be back in touch when I next have lighting needs!"
Adina Roskies (Hanover, NH)
"Thanks, we love the lights. Appreciate your fast reply and customer service. I intend to order more lights this weekend."
Barry (Arlington, TX)
"I'd found the item I was looking for on another site for 25% less, but couldn't reach anyone on the phone. After talking to Tom at Isabelle's for just a few minutes, it was obvious that the level of service, attention, professionalism, and commitment was more than worth the difference in price-proving the old adage that you get what you pay for. I've bookmarked the site, too. Once you find a source that treats you the way customers should be treated, sells great products at reasonable prices, and stands behind the transaction, you stick with it. Thanks, Tom. Looking forward to doing more business with you in the future."
Philip (Gainsville, FL)
"Many thanks for all your help in completing this order. I am very impressed with the customer service you provided and will not hesitate to recommend your company to others as you were highly recommended to me by a Randolph neighbor. Hoping to do business with you in the future!"
Pat Menger (Randolph, VT)
"I received my lamp yesterday via Fed Ex in perfect condition. I'd sincerely like to thank you for all your persistence and perseverance with USPS in getting my claim settled. The lamps look great in my bedroom!"
Adriana (Calgary, Alberta CANADA)
"I just want to thank you for making it so easy to order from your store. You have great products at unbelievably cheap prices and your shipping is lighting fast. Keep up the good work. Thanks."
Justin McGann (Enid, OK)
"Thanks for the info. This is the last item in our bathroom redo and am anxious to get it done. Like your website and will use it for future lighting needs."
Charles Raley (Millbrook , AL)
"It has been a pleasure to work with Isabelle's Lighting. My order was processed promptly and delivered in a timely fashion. I was pleased with the quality of the product I ordered. When I have need for more lighting products, I will consider Isabelle's Lighting."
Catherine B Inouye (Kaunakakai, HI)
"Thank you again for all your help and support. I received my light and it is simply beautiful, it fits the decor very nicely. Again many thanks for your help and support in purchasing my light. I look forward to doing more business with you in the future."
Avis (Columbia, MD)
"Dealing with Isabelle's Lighting was a breeze. The web site is user friendly and the pictures helped me to pick out exactly what I wanted. The whole process was quick and easy and I will contact Isabelle's again with any more lighting needs. Thanks."
Barbara (Chandler, AZ)
"My wife & I are thrilled with the lighting fixtures we bought from you. The sconces look great & definitely eliminated the need for table lamps. The chandelier over the glass table gets just as many compliments. We remodeled our kitchen, family room & master bath & most of it was all purchased through internet research first. Your company was a great find. Please feel free to use me as a reference. ... I'll be back for more. Thanks for all your help & advice."
Carl Culos (Rockville, MD)
"Thank you so much for the service that you provided. My husband and I shopped locally for our kitchen island light. I contacted you and saved over $250 on the same exact light. The light was delivered when promised and there were no problems at all. When we go to do our next major light purchase rest assured I will be contacting you!"
Andrea A. Williams (South Elgin, IL )
"As a visitor to the area, I was trying to purchase lighting as a gift for someone, but I was unable to visit the showroom until the order came in. The people at Isabelle Lighting were very helpful over the phone, and I was able to navigate their website to find just what I needed."
Andrea M. (Tinley Park, IL)